In the context of serious or life-threatening illness/frailty, this evidence-based and experiential learning advanced communication skills course aims to provide opportunity to:
- Explore, share and develop skills, knowledge and confidence in managing aspects of communication in practice that can often feel, challenging or complex
- Examples might include: information giving (tailoring information to individual need, giving complex information, communicating decisions, breaking bad news); responding honestly and openly to people’s expectations; responding to people who are distressed, including anger.
This course is relevant for senior/experienced Health & Social Care Professionals, who wish to enhance personal knowledge, skills & confidence in patient, family or colleague conversations that are important or can often feel difficult, complex or highly emotive.
Date/Time:
7 February 2024 – 8 February 2024
Duration:
2 Day LIVE Online Interactive Workshop:
7th and 8th February 2024
Please note, that 4 weeks prior to the two day live workshop, you will also be required to participate in the following:
2-3 hours of e-learning
A 1-1 meeting with a course facilitators to discuss your learning hopes and needs that we can work through together in exploratory role-play on the workshop days.
